State Farm® Insurance Agent Ross Whitfield

"Ishita, your kind feedback regarding the service and guidance you receive from our office is greatly appreciated. I particularly want to thank you for helping to recognize and celebrate the exceptional service and support Amanda provides to our clients on a daily basis. We all look forward to continuing to work for and with you for as long as we have the opportunity. "

"Isik, taking care of you and your needs is why we're here. Thank you for taking time out of your day to provide us with this positive feedback. We look forward to continuing to meet, and hopefully exceeding, your expectations. "

"Thank you for taking the time to share these kind words about our office's efficiency and ease of interaction. Please know we appreciate you, Mr. Goss. Enjoy the new wheels!"

"Mr. Burt, thank you so much for your very kind words of support. On behalf of Amanda, Marianne, and I, it had been our pleasure to serve you over the years. I look forward to working with you for many more to come!"

"Dustin, thank you for being a valued client for 7+ years. I hope you know how much we appreciate your continued business. I would also like to thank you for your thoughtful explanation as to why you continue to work with us, given the many options you have available to you. On behalf of Marianne, I'd like to say how much we look forward to continuing to provide you with the personal service you have come to expect and rightfully deserve. "

"Paul, I'll keep this brief. Thank you for your continued business and for taking time out of your day to give us such high marks!"

"Yousef, thank you so much for acknowledging Amanda's efforts and personal attention to the needs of our clients. I let her know how much she is appreciated as often as I can, but she hears it from me all the time. I think it means that much more when it comes directly from appreciative clients such as yourself. Again, thank you for taking the time to mention such kind words! "

"Let me start by stating we are sorry that you felt we let you down during your recent claim. That said, this was not you first claim; we actually happily assisted you with your claim in 2023. As I explained to you when we spoke on the phone, the notes staff left in your file mentioned they explained your deductible to you and advised you on suggested next steps. Unfortunately, you chose a different direction and are unhappy with the outcome. This pleases neither of us as we aim to provide extraordinary personal and professional advice to all of our valued clients. This is an area in which we pride ourselves and has become part of our agency's identify. The fact that we send personal birthday cards and holiday cards is just one way we go out of our way to provide a personal touch and express gratitude for the relationship we have with each household. As I expressed to you at the conclusion of our conversation yesterday, I do appreciate the opportunity to serve your family over the years; it has been my offices collective pleasure. I speak for my entire staff when I say we wish your all the best as you move on."

"Jason, thank you so much for acknowledging Marianne's efforts. Your kind words are very much appreciated! "

"Harold, thank you so much for allowing us to be your agency for the last decade. It's been a pleasure working with you and even more so getting to know you. Here's to the next ten years and beyond!"

"Hello Mr. Walia, it was our pleasure serving you and meeting your needs while you were with our agency. Thank you for the kind assessment of your experience working with our agency and Amanda, specifically. We all wish you all the best as you move on. Take care."

"Hello Ms. Bailey, Thank you for taking the time to share your experience with our agency and Ms. Amanda Grace in particular. I am thrilled you enjoy working with her as much as we do!"

"Jessica, thank you for taking the time to share your generous thoughts regarding our agency. We really do appreciate all of our clients and are pleased you feel the warmth we try to share."

"Ms. Bledsoe, thank you very much for taking the time to post these kind words about our agency. We appreciate you and are always more than happy to assist in every way that we can."

"Thank you, Ms. Johnson. We're fond of you, too!"

"Mr. Perkins, it was my pleasure speaking with you today. Thank you for the kind review and I'm always here to assist!"

"Mr. Partee, we so appreciate you and the fact that you are part of the Whitfield Agency family!"

"Mr. Covarrubias, thank you so very much for your kind words about the Whitfield Agency. Especially your acknowledement of Gentry's efforts. We look forward to meeting your needs for years to follow."

"Ms. Jackson, thank you for your kind words. We look forward to meeting and exceeding your insurance and financial services needs for years to follow."

"Mrs. Flock my staff and I most certainly have enjoyed working with your clients, Kurt, and you over the past 12 years. Thank you so much for your kind comments."

"Ms. Jackson, on behalf of Gentry, all of us at the agency agree with you. Gentry is outstanding! Thank you for saying so."

"Mr. Avant. I hope we answered all your questions and gave you a thorough policy review. Should you ever need anything additional, please don't hesitate let us know."

"Mr. Hipple, thank you for your kind word and the feeling is certainly mutual!"

"Thank you for your kind review, Ms. Warner!"

"Thank you so much for the in depth review, Eric."